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Service Guarantee


Speed Guarantee 

At SGshop Myanmar, we want to assure you that not only will our services be prompt and helpful, your parcel containing your purchases from your selected third-party sellers will also arrive on time. As such with our International Shipment Speed Guarantee, we promise shipment arrivals within stated timing. Discount will be given for any delayed shipment, regardless of bad weather or custom clearance issues, except where the delay is due to lack of sufficient information or cooperation on your part.

  

 

* All shipment delays will only be calculated on working days.

* Not applicable for pre-informed notices, public holidays or events.

 

Loss Compensation Guarantee 

SGshop provides compensation of up to 100,000 MMK per parcel for any purchases lost during transit. (Package loss rate is 0.01%).

* About custom-sensitive items, please refer to Customs Related.