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09/07/2018 How we Operate

After you placed order

Finance Team

You will receive an immediate confirmation if you made your payment via Credit Card/MPU/123 Service. For top up via account balance credit (Internet Banking/ATM transfer), confirmation will be sent within 24 hours.

Purchase Team

After confirmation of order, Purchase Team will place your order within 24 hours. Once the order been placed successfully, we will update the order status on the website and application.

Note: If the details of your items are unclear, status will be changed to ‘Problematic’ for more information from you before we proceed to purchase.

Seller sent out goods to our China warehouse

Inspection Team

Inspection will be done on items after they arrive at our China warehouse. Quantity, size, colour and obvious visual defects are all checked thoroughly.

Note: We are unable to check for authenticity, quality and functionality, including items that are sealed with original packaging or are in a wooden crate (by merchants).

China Warehouse Team

Cost Savings for Multiple Purchases

We help you to repack and consolidate your parcels so you save more on international shipping.

Shipment on its way!

Goods arrived Myanmar warehouse

Myanmar Warehouse Team

Once shipment has arrived in Myanmar, Email/App notification, Phone calls will be sent to you.

· Receiving your goods

Upon Self Collection

Customers who have chosen collection type at SG Cyber Hub, please provide our team with your SGshop information (Username, Collection ID & Contact Number).

For Home Delivery

If there’s no need for specific time and date arrangements, customers are advised to go for our budget delivery. It will be arranged to be sent within 3 working days.